Rock the Castle Terms & Conditions

Please ensure that you read the Terms and Conditions for the event which you wish to attend.

The Fratellis

Friday 14 July 2017

Terms & Conditions

Purchase of a concert ticket from Pembroke Castle Trust signifies agreement to the following:

  • Management reserves the right to refuse admission and may, on occasion, conduct security searches to ensure the safety of patrons.
  • A valid ticket must be produced on entry.  Tickets are valid for one admission only per ticket.  Removal of the stub before entry will invalidate the ticket.  If you wish to exit the venue during the event and then re-enter the venue later during the event you must have your ticket stamped by a member of staff or security.  Re-entry will be refused without a stamped ticket.
  • Tickets cannot be exchanged or refunded.  In the event of cancellation only face value of the ticket will be refunded.
  • Tickets must not be sold or resold without the express permission of Pembroke Castle Trust.
  • Pembroke Castle Trust reserves the right to amend or make alteration to the published details of the event as necessary, without being obliged to refund monies or exchange tickets.
  • Pembroke Castle Trust shall not be responsible for loss or damage to personal property brought into the venue.
  • Replacement tickets cannot be issued under any circumstances.
  • Ticket holders agree to appear for no fee in any filming and/or recording of events that they attend.
  • Please be warned that repeated and prolonged exposure to amplified sound may cause permanent hearing damage.


Conditions of Entry

For your safety and wellbeing, Pembroke Castle Trust operates the following conditions of entry:

  • Under-16s must be accompanied by a person who is 18 or over.  You may be asked for proof of age before being admitted. Valid forms of proof of age include photo driving licence and passport.  
  • Illegal substances must not be brought into or taken on the premises.  Anyone caught in possession of such substances will be evicted from the building.
  • Offensive weapons or similar devices are not permitted in the venue.  Any persons found in possession of such articles will be refused entry or removed from the premises.
  • Fireworks, smoke canisters, flag poles, umbrellas, picnic equipment, folding chairs, tables, tents, gazebos or any similar articles are not permitted in the venue and any person in possession of any such articles may be refused entry. 
  • Concertgoers will not be allowed to bring any food or drink items into the concert arena.   There will be a variety of food and drink outlets within the venue.
  • Smoking is not allowed inside rooms within the venue.  Disregard for this policy will lead to eviction from the building without a refund.
  • Security officers are entitled to search customers and their belongings at any time.
  • The venue reserves the right to refuse admission.
  • No animals will be allowed to enter the venue with the exceptions of registered guide dogs.  
  • Customers shall observe and comply with all instructions and requests of Pembroke Castle Trust or its authorised agent whose decision shall be final in all matters.
  • Any person offending against these regulations and conditions of use may be excluded or removed from the venue, and only permitted to return at the discretion of Pembroke Castle Trust.
  • This is without prejudice to any claim which Pembroke Castle Trust may have against such persons.  No refund shall be payable to such persons.
     

The Bootleg Beatles

Saturday 15 July 2017

Terms & Conditions

Purchase of a concert ticket from Pembroke Castle Trust signifies agreement to the following:

  • Management reserves the right to refuse admission and may, on occasion, conduct security searches to ensure the safety of patrons.
  • A valid ticket must be produced on entry.  Tickets are valid for one admission only per ticket.  Removal of the stub before entry will invalidate the ticket.  If you wish to exit the venue during the event and then re-enter the venue later during the event you must have your ticket stamped by a member of staff or security.  Re-entry will be refused without a stamped ticket.
  • Tickets cannot be exchanged or refunded.  In the event of cancellation only face value of the ticket will be refunded.
  • Tickets must not be sold or resold without the express permission of Pembroke Castle Trust.
  • Pembroke Castle Trust reserves the right to amend or make alteration to the published details of the event as necessary, without being obliged to refund monies or exchange tickets.
  • Pembroke Castle Trust shall not be responsible for loss or damage to personal property brought into the venue.
  • Replacement tickets cannot be issued under any circumstances.
  • Ticket holders agree to appear for no fee in any filming and/or recording of events that they attend.
  • Please be warned that repeated and prolonged exposure to amplified sound may cause permanent hearing damage.


Conditions of Entry

For your safety and wellbeing, Pembroke Castle Trust operates the following conditions of entry:

  • Under-16s must be accompanied by a person who is 18 or over.  You may be asked for proof of age before being admitted. Valid forms of proof of age include photo driving licence and passport.  
  • Illegal substances must not be brought into or taken on the premises.  Anyone caught in possession of such substances will be evicted from the building.
  • Offensive weapons or similar devices are not permitted in the venue.  Any persons found in possession of such articles will be refused entry or removed from the premises.
  • Fireworks, smoke canisters, flag poles, umbrellas, picnic equipment, folding chairs, tables, tents, gazebos or any similar articles are not permitted in the venue and any person in possession of any such articles may be refused entry. 
  • Concertgoers will not be allowed to bring any food or drink items into the concert arena.   There will be a variety of food and drink outlets within the venue.
  • Smoking is not allowed inside rooms within the venue.  Disregard for this policy will lead to eviction from the building without a refund.
  • Security officers are entitled to search customers and their belongings at any time.
  • The venue reserves the right to refuse admission.
  • No animals will be allowed to enter the venue with the exceptions of registered guide dogs.  
  • Customers shall observe and comply with all instructions and requests of Pembroke Castle Trust or its authorised agent whose decision shall be final in all matters.
  • Any person offending against these regulations and conditions of use may be excluded or removed from the venue, and only permitted to return at the discretion of Pembroke Castle Trust.
  • This is without prejudice to any claim which Pembroke Castle Trust may have against such persons.  No refund shall be payable to such persons.

 

Horrible Histories: The Best of Barmy Britain

Sunday 16 July 2017

Terms & Conditions

Purchase of a concert ticket from Pembroke Castle Trust signifies agreement to the following:

  • Management reserves the right to refuse admission and may, on occasion, conduct security searches to ensure the safety of patrons.
  • A valid ticket must be produced on entry.  Tickets are valid for one admission only per ticket.  Removal of the stub before entry will invalidate the ticket.  If you wish to exit the venue during the event and then re-enter the venue later during the event you must have your ticket stamped by a member of staff or security.  Re-entry will be refused without a stamped ticket.
  • Tickets cannot be exchanged or refunded.  In the event of cancellation only face value of the ticket will be refunded.
  • Tickets must not be sold or resold without the express permission of Pembroke Castle Trust.
  • Pembroke Castle Trust reserves the right to amend or make alteration to the published details of the event as necessary, without being obliged to refund monies or exchange tickets.
  • Pembroke Castle Trust shall not be responsible for loss or damage to personal property brought into the venue.
  • Replacement tickets cannot be issued under any circumstances.
  • Ticket holders agree to appear for no fee in any filming and/or recording of events that they attend.
  • Please be warned that repeated and prolonged exposure to amplified sound may cause permanent hearing damage.

Conditions of Entry

For your safety and wellbeing, Pembroke Castle Trust operates the following conditions of entry:

  • Under-16s must be accompanied by a person who is 18 or over.  You may be asked for proof of age before being admitted. Valid forms of proof of age include photo driving licence and passport.  
  • Illegal substances must not be brought into or taken on the premises.  Anyone caught in possession of such substances will be evicted from the building.
  • Offensive weapons or similar devices are not permitted in the venue.  Any persons found in possession of such articles will be refused entry or removed from the premises.
  • Fireworks, smoke canisters, flag poles, gazebos, tents or any similar articles are not permitted in the venue and any person in possession of any such articles may be refused entry. 
  • This will be a ‘Picnic Style’ event.  Food, drink, folding chairs, blankets and umbrellas will be permitted.  However, concertgoers will not be entitled to have umbrellas up during the main performance.  
  • Smoking is not allowed inside rooms within the venue.  Disregard for this policy will lead to eviction from the building without a refund.
  • Security officers are entitled to search customers and their belongings at any time.
  • The venue reserves the right to refuse admission.
  • No animals will be allowed to enter the venue with the exception of registered guide dogs.  
  • Customers shall observe and comply with all instructions and requests of Pembroke Castle Trust or its authorised agent whose decision shall be final in all matters.
  • Any person offending against these regulations and conditions of use may be excluded or removed from the venue, and only permitted to return at the discretion of Pembroke Castle Trust.
  • This is without prejudice to any claim which Pembroke Castle Trust may have against such persons.  No refund shall be payable to such persons.